Refund policy

Your satisfaction matters to us. Since our products are food-grade herbal powders and grains, here's how returns and refunds work:

Damaged or incorrect items: If your order arrives damaged, tampered with, or isn't what you ordered, contact us within [48 hours] of delivery with a photo of the product and packaging. We'll send a replacement or issue a full refund your choice.

Quality concerns: If you're not satisfied with the quality of a sealed, unopened product, you can request a return within [48hrs] of delivery. Opened products can't be returned for hygiene and food-safety reasons, but if something seems genuinely off with the product itself, reach out we'll look into it.

Refund timeline: Once a return is approved, refunds are processed within [5-7 business days] to your original payment method. COD order refunds are issued via [bank transfer/UPI] after we receive the returned item.

How to start a return: Message us at info.jainorganicfarms@gmail.com with your order number and the reason for return.

We stand behind the quality of everything we grow and process if something isn't right, we want to make it right.